DO I NEED TO MAKE AN APPOINTMENT?
Yes, we do require you to reserve an appointment. This allows for a one-on-one experience with your own stylist.
HOW DO I MAKE AN APPOINTMENT?
Book your appointment online is so easy ! Our online calendar allows you to select your desired available time, as well as send notes to your stylist about your favourite gowns.
HOW LONG DO THE SHOWROOM APPOINTMENTS RUN FOR?
Bridal appointments run for one hour, which provides brides time to try on up to 4 of their favourite styles and accessories.
DO I NEED TO SELECT MY FAVOURITE GOWNS PRIOR TO MY APPOINTMENT?
To ensure we can best prepare for your appointment, be sure to list your preferred styles prior to visiting our showroom. You will be prompted to list your favourite gowns when making your booking.
HOW MANY GUESTS CAN I BRING WITH ME ?
Unfortunately, due to actual safety measures, we are asking for you to bring no more than one star guest with you.
Please note that for their safety, we do not allow children in the studio.
AM I REQUIRED TO PURCHASE MY GOWN ON THE DAY?
We understand it can take time to make your decision. You are not required to purchase on the day. In fact, you are able to continue speaking with your stylist after the appointment via email.
WHAT PAYMENT METHODS ARE ACCEPTED?
As we are an online business we only accept payment in full, at time of ordering, via Visa, Mastercard or Paypal. If you wish to pay with an AMEX, we recommend setting up a Paypal account prior.
WILL I BE GUARANTEED MY DESIRED APPOINTMENT DATE AND TIME?
Our Saturday consultations typically book out 6 -8 weeks in advance. We will always do our very best to accommodate you on short notice and we would be happy to add your details to our cancellations list for any appointment that may arise. We advise, for this reason, to book as soon as you know you want to wear a Lâme Coeur gown.
WHAT IF I NEED TO CANCEL MY CONSULTATION?
We get it, life happens! We do kindly ask that you provide 48 hours notice if you need to cancel or re-schedule as we are a small boutique showroom and can only see a very limited number of brides in a day.
All cancellation up to 48h before will be fully refunded !
WHAT DO I NEED TO BRING?
Your beautiful self, wear nude seamless underwear, minimal to no makeup and no tanning products. You can also bring along your favourite nude strapless bra or adhesive cups if you wish.
CAN I PURCHASE DIRECTLY FROM YOUR SHOWROOM & WALK OUT WITH MY GOWN?
In our showrooms, you are able to try on all gowns from our range. When you are ready to purchase ‘The One’, your gown will be shipped direct to your door from our studio where it is handmade.